Getting started with us

Investing in agency support should be an exciting time, but it should also be simple to understand and give you confidence in how it is going to benefit your business and provide value for money.

We have a simple 5-step process for getting started with our clients

Getting to know you

No major rocket science to this for any other branding agencies worth their salt. Getting to know you, your business and your aims is the first step in us being able to recommend the right activity for your goals. This works best if we come out to see you and get the chance to walk through the business.

Proposal of work

Now we take our time to put together a tailor-made proposal of activity that we believe will get you there. This will be comprehensive, realistic and highlight any knowledge gaps that we could help with to give a better overall result. We love it at this point if you come to visit us and meet the team – (it’s also an excuse to get the treats in.)

Thinking time and green button for go

Some projects are really big – you need to explore your options properly and whether we’re the right choice. We’re here for any questions, please don’t feel awkward, we know it’s a decision process. Hopefully after ironing out all the details we will be your agency of choice and we get to shake hands and get started. Things get blinking exciting from now on. Oh, and there is NO CHARGE for any of the steps up to this point.

Getting started

We already know what you want to achieve for the business, now we need to immerse ourselves in your customers’ world to help you reach them best. You will hear from us a lot as we get started – the more exposure we have now, we know the better your end result. This could be through kick-off meetings, workshops, 1-2-1s and all the usual emails and telephone calls you would expect. It doesn’t take us long to become one of the team.

Solid delivery of activity

That’s it, you’ve nailed one of the best marketing and branding agencies in the North East. Whether we’re building your website, designing your employee experience or delivering your search and social activity we’re at your side. Transparent, reliable and accountable to our word. We care about every one of our clients and the work we do for them.