“We are launching a trampoline park in Morcambe, we need to attract, convert and retain customers”


Our Objectives

  • Inform target markets about the trampoline park and build awareness
  • Drive queries and sales conversion online and in-store
  • Create an exceptional & inclusive in-store customer experience

Activity we implemented

All design, branding and brand presence, including social accounts

All in-store design signage and POS material

CX design, including CX Map and personas as well as staff CX training

Web design and build

Media planning, placement analysis and optimisation, including out of home, PPC, SEO, social and guerilla


  • On-time and on-budget launch of site and website –
  • 11,000 visits to website in first 10 days of launch
  • 1,700 Facebook likes in first 10 days of launch