“We need a new website that meets the needs of our target audience and promotes us within our industry”

Guy Taylor, TASS MD

Behaviour to change

  • Drive target audiences to to use as an ultimate information hub regardless of user group
  • Present a modern and user-needs-focused experience to visitors
  • Enable ongoing updates and modernisation of site for internal TASS users

Activity we implemented

Web user workshop with 16 TASS stakeholders

Sitemap and full set of interactive wireframes

Online brand identity guidelines

Design and development of site

Migration and hosting of site


  • Successful launch of site within environment for client

“The rebuild of our new website has been a smooth and enjoyable experience from the start. CX take the time to recognise where project barriers may lie and deal with them as part of their strategy from day one, in a way that helps everyone feel onboard.”

– Lynda Dunn, Project Lead